Download or read book Knowledge Management: Current Issues and Challenges written by Coakes, Elayne and published by IGI Global. This book was released on 2003-03-31 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This scholarly discussion of managerial challenges details the most recent research on how organizations can better create, share, and exploit knowledge. Spanning the business and public service context, the information provided covers practical issues such as measuring returns, establishing trust, and integrating technology. Also discussed are knowledge management systems, Internet support, and information systems development."