IT Service Management
| Author | : Ernest Brewster |
| Publisher | : BCS, The Chartered Institute |
| Total Pages | : 217 |
| Release | : 2010-02-24 |
| ISBN-10 | : 9781906124434 |
| ISBN-13 | : 1906124434 |
| Rating | : 4/5 (434 Downloads) |
Book Synopsis IT Service Management by : Ernest Brewster
Download or read book IT Service Management written by Ernest Brewster and published by BCS, The Chartered Institute. This book was released on 2010-02-24 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Exam candidates and to people who require a practical understanding of IT sevice management. An ITIL(R) Licensed Product.
