"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not s

Outsourcing has become one of the key restructuring tools for companies seeking to boost their growth and business performance. As the outsourcing phenomenon ha

Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as

This book explores the implications of planning, implementing and managing services outsourcing arrangements.