**Sunday Times Bestseller** **Book of the Week on Radio 4** 'A beautiful book about a part of the modern world which remains genuinely magical’ Mark Haddon 'O

Take a seat—the captain’s seat, that is—and relax. You’re about to land a Boeing 747. “Brilliant.” —The Sunday Times A Daily Mail and Spectator Be

A New York Times bestseller For millions of people, travel by air is a confounding, uncomfortable, and even fearful experience. Patrick Smith, airline pilot and

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Our organizations are flooded with empty talk. We are constantly "going forward" to lands of "deliverables", stopping off on the "journey" to "drill down" into