Related Books

The Big Book of Customer Service Training Games
Language: en
Pages: 226
Authors: Peggy Carlaw
Categories: Business & Economics
Type: BOOK - Published: 1998-09-22 - Publisher: McGraw Hill Professional

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Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to te
The Big Book of Customer Service Training Games
Language: en
Pages: 224
Authors: Peggy Carlaw
Categories: Business & Economics
Type: BOOK - Published: 1998-09-22 - Publisher: McGraw-Hill Education

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Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to te
Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and
Language: en
Pages: 256
Authors: Mary Scannell
Categories: Business & Economics
Type: BOOK - Published: 2012-06-01 - Publisher: McGraw Hill Professional

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Make training a game that everyone can win! Featuring activities and exercises designed for groups of any size, The Big Book of Low-Cost Training Games proves t
The Big Book of Sales Games
Language: en
Pages: 244
Authors: Peggy Carlaw
Categories: Business & Economics
Type: BOOK - Published: 1999 - Publisher: McGraw-Hill Education

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Another book in the bestselling "Big Book of Business Games Series,"The Big Book of Sales Games delivers dozens of 5-20 minute games and activities designed to
Big Book of Virtual Teambuilding Games: Quick, Effective Activities to Build Communication, Trust and Collaboration from Anywhere!
Language: en
Pages: 256
Authors: Mary Scannell
Categories: Business & Economics
Type: BOOK - Published: 2011-12-16 - Publisher: McGraw Hill Professional

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Get remote team members to interact as if they’re in the same room! Whether you’re videoconferencing with team members across the world or e-mailing a colle