Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and w

First published in 1998, this volume of readings provides an overview of the development of the study of Management Control theory over the past 35 years. The p

First published in 1998, this volume of readings provides an overview of the development of the study of Management Control theory over the past 35 years. The p

Motivation - Learning pictures - Discipline behaviours - Learning team model - Teacher as a modern manager - Classroom examples.