The first step-by-step guidebook for successful innovation planning Unlike other books on the subject, 101 Design Methods approaches the practice of creating ne

The first step-by-step guidebook for successful innovation planning Unlike other books on the subject, 101 Design Methods approaches the practice of creating ne

"Universal Methods of Design is an immensely useful survey of research and design methods used by today's top practitioners, and will serve as a crucial referen

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu

This book provides the reader with a comprehensive, relevant, and visually rich insight into the world of research methods specifically aimed at product designe