Download or read book ITIL Crash Course for Beginners: the Complete Guide to Learn ITIL Quickly and Easily! written by Mark Heisenberg and published by . This book was released on 2016-01-08 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate ITIL Crash Course For Beginners - Become a Master in 1 Hour! ITIL, or Information Technology Infrastructure Library, is considered as the most used method of IT service management there is. Currently, it is considered as the most reliable and efficient practice framework to have been drawn from both the private and public sectors at an international level. In this book you will master: ITIL Basics: What's Service Management? Planning Your Service: The First Step! Designing Your Services Taking Care of Service Transitions Maintaining Service Operations Helping Provide High-Quality Service with Constant Service Improvements And a lot more! Scroll Up and Become an ITIL Master Today!