Addresses "the systematic development of skills in listening for and interpreting auditory information. Listening skills are a crucial but often-overlooked area

Noel Janis-Norton, Director of the New Learning Centre in north London, explains how the language teacher's use affects the behaviour, attention, learning and s

"That isn't what I meant!" Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller--now rev