Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglecte

Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife

The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective grou