Download or read book Change Management written by Jeffrey M. Hiatt and published by Prosci. This book was released on 2003 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization. The responsibility for creating competencies to manage and lead change does not rest solely with HR, but lies within all management, right to the seat of the CEO. This book is a practical look at what it means to manage the people side of change