Competing through advanced services involves offering products-as-a-service, delivering outcomes for customers, and regularly earning revenue when customers get

This book intends to present and discuss the main challenges that companies interested in servitization strategies have to overcome, with a particular focus on

This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based st

A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value

This book provides significant conceptual and empirical contributions to the understanding of service science and the practices of service sectors in the wake o