Learn to increase your communication effectiveness, in order to deal effectively with the difficult people in your life. You can express yourself confidently, w

Our ability to understand others and help others understand us is essential to our individual and collective well-being. Yet there are many barriers that keep u

In our everyday social interactions, we try to make sense of what people are thinking, why they act as they do, and what they are likely to do next. This proces

This book comprises 26 exciting chapters by internationally renowned scholars, addressing the central psychological process separating humans from other animals

Based on 15 years of original research, psychologist Ickes examines "empathic accuracy"--the mind's potential to intuit what other people are thinking and feeli