This book explores the art of finding the right words and actions at the right time--an invaluable handbook for expressing compassion, kindness, caring, and con

Featuring current and historical concrete examples and minimising technical vocabulary, Words Matter is for all interested in examining ideas about language and

In a twenty-first-century global economy, in which multinational companies coordinate and collaborate withÊpartners and clientele around the world, it is usual

2020 New York City Big Book Awards Winner in Self-Help: Motivational 2020 14th Annual National Indie Excellence Award-Winner in Self-Help Motivational 2019 IPPY

Updated with stories from people who have been inspired by the original text, a guide to connecting with what matters most identifies four phrases for honoring