Download or read book Leading at a Higher Level written by Kenneth H. Blanchard and published by FT Press. This book was released on 2010 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this updated edition, the author of "The One Minute Manager" extends his breakthrough work on delivering legendary customer service, creating raving fans, and building Partnerships for Performance that empower everyone who works for and with company leaders.