Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and o

The Supervisor's Training Guide provides both the new and experienced supervisor with a practical and efficient way to understand and manage a diverse work forc

The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the ser

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver