Conversational Agents (CAs) are changing the way people interact in their daily lives. Specifically, CAs such as chatbots or voice assistants are increasingly c

This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Ne

"This book is a reference guide for researchers entering the promising field of conversational agents, providing an introduction to fundamental concepts in the

Conversational agents (CAs) increasingly permeate our private and professional lives. In particular text-based CAs in a company context attract interest both in

As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a