Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation

Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to chan

The book is designed for practising managers, who should be interested in applying management theories for enhancing the performance of their enterprises and im

The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, renowned thought leader James Heskett demonstra

There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and