The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction pr

Quality management is essential for facilitating the competitiveness of modern day commercial organisations. Excellence in quality management is a requisite for

Amongst the many topics it covers are: a step-by-step approach to creating a quality management system that is right for your company; how to include all your s

The book presents the development of the Construction Quality Assessment System (CONQUAS), Singapore’s de facto quality performance measurement system, explai

Dealing with such a multi-layered and fungible intangible as quality during the design and construction process is difficult for all parties involved. To the ar