This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include furth

Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a

Revised, extended and updated, this edition will continue as the core textbook for students of interpersonal communication as well as for professional groups su

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a pr

There is a fundamental, powerful, and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater th