Social Contagion as a Driver of Digital Product Use

Social Contagion as a Driver of Digital Product Use
Author :
Publisher : BoD – Books on Demand
Total Pages : 150
Release :
ISBN-10 : 9783739227740
ISBN-13 : 3739227745
Rating : 4/5 (745 Downloads)

Book Synopsis Social Contagion as a Driver of Digital Product Use by : Gábor Darvasi

Download or read book Social Contagion as a Driver of Digital Product Use written by Gábor Darvasi and published by BoD – Books on Demand. This book was released on 2019-06-28 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social contagion is ubiquitous in the day-to-day lives of consumers. Whether at home with their families, at work with colleagues, spending leisure time with friends, or even when only surrounded by strangers, consumers are always exposed to and influenced by the actions of others. The wide-scale use of digital communication technologies and online social networks has further exacerbated this influence by enabling more varied and intense ways to connect and interact. In the three essays constituting this dissertation, we ask how marketers and product designers can purposefully use social product design features to achieve superior managerial outcomes by harnessing social contagion. The first essay delineates the state-of the-art research on social contagion by systematically mapping the moderators of social contagion. The first essay delineates the state-of the-art research on social contagion by systematically mapping the moderators of social contagion and identifies avenues for future research. In the second essay, we identify social contagion through geographic contiguity in the repeated use of a low-involvement digital service and show that it can be nearly completely crowded out by marketing communication. In the last essay, we demonstrate that product design features can be used to induce joint consumption which in turn leads to social contagion and ultimately an increased level of product use.


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