Download or read book The Little Black Book for Managers written by John Cross and published by John Wiley & Sons. This book was released on 2013-08-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: A smart, small book for any manager’s pocket. In every manager’s career there are moments wheredecisions need to be made in order to achieve success and thissmart, nicely packaged little book can be there to help each time.The trick to succeeding in these moments is to identify each ofthese situations ahead of time and understand how to act and whatto do to reduce the chances of failure. That is exactly what TheLittle Black Book for Managers has done. The authors havelisted a whole host of situations most managers face, based onthousands of personal experiences, and have mapped out how to dealwith each situation. The book contains specific examples of wordsand phrases that can be used as well as illustrations and exercisesto analyse your current performance. It is short on waffle and highon practical wisdom. It is designed to be dipped in and out of– reached for whenever a situation arises. This is apractical support tool for managers at all levels, from shop-floorsupervisor to main board director. The Little Black Book for Managers explains how to dealwith scenarios such as; Having a lack of confidence to deal with other people in theway that is needed Times when you have to assert your authority more Allocating critical work. Who to choose? Needing to get extra effort from the team when underpressure Incentivising Delegation Having to deal with under-performers Personality clashes between work colleagues Managing a meeting with senior leaders