All the essential tools managers could ever need—in one handy guide! "Describes in simple terms the practical tools . . . to achieve success." -- Alan Mulally

Provides a series of two-page overviews of 100 common management tools such as balanced scorecard, benchmarking, SWOT analysis, Just in Time, Six Sigma, time ma

A smart, small book for any manager’s pocket. In every manager’s career there are moments where decisions need to be made in order to achieve success and th

Your go-to-guide to delivering effective and transformative change that lasts All too often, change efforts fail to deliver on their promise. However it is poss

"Amacom's classic black book on project management shows a new generation of readers the ropes with all new tips and strategies"--Resource description p.