"Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufac

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Charles Henson, managing partner of Nashville Computer, the premiere cyber security and IT service firm in Music City, offers advice in this book on how MSPs ca

If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whils

Highly Commended Award - People, Culture & Management Book at the 2022 Business Book Awards The Performance Management Playbook takes the stress out of managing