Download or read book The Relational Manager written by Michael Schluter and published by Lion Books. This book was released on 2011-07-15 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: This inspiring new approach is based on extensive research by an expert on relationships and supported by a wealth of statistics and case studies. Relationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work. The authors focus on 5 key components of successful relationships and how these can be achieved: Encounter (personal rather than impersonal contact is best); Storyline (strength of the relationship over time); Knowledge (how deeply is information shared?); Fairness (equal treatment and mutual respect); Alignment (sharing values, objectives and purpose).